Cart 0

Branding & Design Terms of Service

These Terms of Service govern all branding and design services provided by Jessica Richardson/Evoke Supply Co. (“Designer”) to the client (“Client”). By engaging our services, Client agrees to the following terms:

Services Provided

Designer offers branding packages, a la carte design services, and related creative deliverables as outlined on the website or in written proposals. Services include, but are not limited to:

  • Logo design or refresh
  • Business card design
  • Pattern or repeat design
  • Creative consulting
  • Other design services as agreed upon in writing

Payment Terms

  • A non-refundable deposit of 25% is required to begin any project unless otherwise agreed.
  • Remaining balance is due upon delivery of final files and before release of high-resolution files.
  • For projects over $500, payment plans may be available upon request.
  • Payments are accepted via PayPal (or other approved method).

Revisions Policy

  • Each service includes up to 4 rounds of minor revisions (adjustments to color, layout, typography, or small details).
  • Major revisions (changes to overall concept, style direction, or deliverables beyond the original scope) are subject to additional hourly fees, billed at Designer’s standard rate of $80.
  • If further revisions are requested beyond those included, Designer will provide an estimate for additional costs before proceeding.

Timeline & Communication

  • Designer will provide an estimated project timeline at the start of work. Timelines may vary depending on Client responsiveness.
  • Prompt communication and feedback are essential. Delays in feedback may extend the project delivery.
  • If no response is received from Client within 30 days, the project may be considered closed. Work may resume at Designer’s discretion with a restart fee.

Deliverables

  • Final deliverables will be provided in high-resolution digital formats (e.g., PNG, PDF, JPG, EPS, or as otherwise specified).
  • Source files may be available upon request for an additional fee unless included in the agreed service package.

Ownership & Usage Rights

  • Upon full payment, Client is granted the right to use the final agreed-upon designs for branding and marketing purposes.
  • Designer retains ownership of all preliminary concepts, drafts, and unused designs.
  • Designer may showcase the completed work in portfolios, case studies, and marketing materials.

Cancellations & Refunds

  • If Client cancels after work has begun, the deposit remains non-refundable.
  • Work completed beyond the deposit will be billed proportionally based on progress at the time of cancellation.
  • No refunds are issued once final files are delivered.

Limitation of Liability

Designer is not responsible for printing errors, production issues, or third-party service failures. Client is responsible for reviewing proofs carefully before approval.

Agreement

By engaging in branding or design services, Client acknowledges that they have read, understood, and agree to these Terms of Service.